Terms of Service

Last updated: December 8, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and AlphaCore Solutions ("we", "us", or "our") governing your access to and use of AlphaCore Solutions, including our Discord bots (Gang Bot, Alphacore Backups Bot), web dashboard, and related services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 13 years of age (or 16 years of age if you are located in the European Economic Area or United Kingdom)
  • Have the legal capacity to enter into a binding contract
  • Have a valid Discord account in good standing
  • Not be prohibited from using the Services under applicable laws
  • Comply with Discord's Terms of Service and Community Guidelines

If you are under 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Account Registration and Security

To access certain features of our Services, you must authenticate using Discord OAuth. By doing so, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your Discord account
  • Accept responsibility for all activities that occur under your account
  • Immediately notify us of any unauthorized access or security breach
  • Not share your account credentials with others
  • Not create multiple accounts to circumvent restrictions or bans

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

4. License and Restrictions

4.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your personal or internal business purposes.

4.2 Restrictions

You agree not to:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer, decompile, or attempt to extract source code from our Services
  • Remove, alter, or obscure any proprietary notices
  • Use our Services for any commercial purpose without our prior written consent
  • Sublicense, resell, or redistribute access to our Services
  • Create derivative works based on our Services

5. Prohibited Uses and Conduct

You agree not to use our Services to:

  • Violate any applicable local, national, or international law or regulation
  • Infringe upon or violate the intellectual property rights of others
  • Harass, abuse, threaten, defame, or intimidate any person
  • Transmit any harmful code, viruses, malware, or other malicious software
  • Attempt to gain unauthorized access to our systems, networks, or user accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Engage in any automated use of the system (bots, scrapers, crawlers) without authorization
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation
  • Collect or harvest personal information about other users without consent
  • Spam, send unsolicited messages, or engage in phishing activities
  • Use our Services to store, transmit, or distribute illegal content
  • Engage in any activity that could damage our reputation or business
  • Circumvent or attempt to circumvent any security features or access controls
  • Use our Services in any manner that violates Discord's Terms of Service

6. Subscriptions, Payments, and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are billed in advance on a monthly, yearly, or one-time (lifetime) basis depending on the plan you select. All prices are displayed in the currency specified at the time of purchase and include applicable taxes where required.

6.2 Payment Processing

Payments are processed securely through PayPal. By subscribing, you authorize us to charge your chosen payment method. You are responsible for providing accurate payment information and maintaining sufficient funds or credit.

6.3 Automatic Renewal

  • Monthly Subscriptions: Automatically renew each month on the anniversary of your subscription date
  • Yearly Subscriptions: Automatically renew each year on the anniversary of your subscription date
  • Lifetime Subscriptions: One-time payment with no automatic renewal

You will be charged the then-current subscription price at each renewal unless you cancel before the renewal date. We will provide reasonable notice of any price changes.

6.4 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting us. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the end of the paid period. No partial refunds will be provided for unused time in a billing period.

6.5 Refund Policy

All subscription fees are generally non-refundable, except:

  • As required by applicable law (including EU consumer protection laws)
  • In cases of billing errors or duplicate charges
  • At our sole discretion in exceptional circumstances

EU/UK Consumer Rights: If you are located in the European Union or United Kingdom, you have the right to cancel your subscription within 14 days of purchase (cooling-off period) and receive a full refund, unless you have expressly requested that the service begin immediately and waived your right of withdrawal.

6.6 Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment continues to fail, your subscription may be suspended or cancelled. We are not responsible for any fees charged by your payment provider due to failed payments.

6.7 Taxes

You are responsible for any applicable taxes (including VAT, sales tax, or other transaction taxes) associated with your subscription, except for taxes based on our net income. If we are required to collect taxes, they will be added to your invoice.

7. Service Availability and Modifications

7.1 Service Availability

We strive to provide 99.9% uptime for our Services. However, we do not guarantee uninterrupted, timely, secure, or error-free access. We may need to suspend or restrict access for maintenance, updates, security issues, or other operational reasons. We will provide advance notice when reasonably possible.

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

7.3 Third-Party Dependencies

Our Services depend on third-party platforms (particularly Discord). We are not responsible for disruptions caused by changes to Discord's API, terms of service, or platform availability.

8. User Content and Data

8.1 Your Content

You retain all ownership rights to any content, data, or information you submit, upload, or store through our Services ("User Content"), including Discord server backups. By using our Services, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, store, process, and transmit your User Content solely to provide and improve our Services.

8.2 Responsibility for User Content

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that:

  • You own or have the necessary rights to use and authorize us to use your User Content
  • Your User Content does not violate any third-party rights or applicable laws
  • Your User Content does not contain viruses, malware, or other harmful code

8.3 Backup Data

When you create server backups using our Backups Bot:

  • Backups belong to the user who created them, not the server owner
  • You are responsible for ensuring you have permission to backup server data
  • We store backup data securely but are not responsible for data loss due to technical failures, account deletion, or service termination
  • You should maintain your own independent backups of critical data

9. Intellectual Property Rights

9.1 Our Intellectual Property

The Services, including all content, features, functionality, software, code, designs, graphics, logos, and trademarks, are owned by AlphaCore Solutions and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not use our intellectual property without our prior written permission.

9.2 Feedback

If you provide us with any feedback, suggestions, or ideas about our Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such feedback without any obligation to you.

10. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our Privacy Policy and our processing of your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

11. Termination and Suspension

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature. Upon termination, your right to use the Services will immediately cease.

11.2 Termination by Us

We may suspend or terminate your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of applicable laws or regulations
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • Prolonged inactivity
  • At our sole discretion to protect our Services or other users

11.3 Effect of Termination

Upon termination, all licenses and rights granted to you will immediately cease. We may delete your account data, including backups, within 30 days of termination. Sections of these Terms that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.

12. Disclaimers and Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE
  • WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR DATA
  • YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM USE OF THE SERVICES

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL ALPHACORE SOLUTIONS, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • THIS INCLUDES DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE)
  • THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
  • OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you. Nothing in these Terms shall limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless AlphaCore Solutions and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party, including intellectual property rights; (d) your User Content; or (e) your violation of any applicable laws or regulations. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal legal proceedings, you agree to first contact us via Discord to attempt to resolve any dispute informally. We will attempt to resolve disputes in good faith within 30 days.

15.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. However, if you are a consumer located in the European Union, you may also have rights under the mandatory consumer protection laws of your country of residence.

15.3 Jurisdiction

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, if you are a consumer in the EU, you may bring proceedings in your country of residence.

15.4 EU Online Dispute Resolution

If you are a consumer located in the European Union, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr to resolve disputes.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AlphaCore Solutions regarding the Services and supersede all prior agreements and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights except as expressly stated herein.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by posting a notice on our website, sending an email notification, or through other reasonable means. Material changes will not apply retroactively. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Services and may cancel your subscription.

18. Contact Information

If you have any questions, concerns, or complaints about these Terms, please contact us:

We will respond to all inquiries within 30 days.